At the Adult Friend Finder customer service department we receive a lot of requests, and support calls daily, and even though we run a totally free website, support is important to us, so we try to reply to them all in a timely manner - usually within a week.
Note: We are not the same company as AdultFriendFinder.com. We are a Canadian company that does not charge for any of our friend finder related services. We cannot help you with your AFF billing related inquiries or password requests.